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  Insurance/Liability Information

In addition to this information you should also see our F.A.Q page at the bottom of the page for further information regarding liability.

Standard Liability
Included on every service free of charge.

All licensed movers have a basic liability of $.60 per pound, per article. For example, if your 50 pound television is damaged during your move, your mover is liable for a maximum of $30.00 (50 lbs. X 0.60 = $30.00). While your mover cannot reduce the amount of liability below $.60 per pound, per article; they can agree to a higher amount of liability which must be agreed upon in writing by both parties and which may come at an additional cost to you. Remember, this is not insurance.

Required for MHM Liability Protection
Customer must pay their service bill in full at time of service.
Blanket & Shrink wrap of all furniture.
All damaged items including any packaging/boxes must be left as is when damage is found for MHM to investigate.

Not Covered by MHM Liability Protection
Jewelery, Important Documents, Cash Money etc.
Move in or out of a Storage Facility, POD/Container, House garage, Apartment garage, or any type of rental truck.
Natural Stone, Granite, Marble, Limestone, Travertine, Slate, Glass.
Contents of boxes unless boxes or containers were physically damaged by the movers.
Items packed in Platic Bags or Luggage.
Items left in appliances, Dressers, Chest of Drawers, Filling Cabinets or any other furniture or item with drawers.
Any Furniture constructed partially or totally with particle board, chipboard or engineered wood.
Mechanical condition of audio, visual, electronic equipment or appliances where there is no physical damage.
Food, Live Plants or other perishable commodities.
Damages caused from Liquides, Flammable fuels and Gases.
Open top boxes or not properly packed items.
Appliances or electronic items where there is no physical damage.
Previously damaged or repaired items.
Pairs and Sets. Only the item damaged will be covered.
Missing hardware for items that were not disassembled by MHM.
Acts of god, Arson, Terrorists, Water/Rain, Flooding, Tornado, Earthquake, Hail and Wind.
Safe assembly of Baby cribs, bunk beds & other furniture needing assembly.
(It is the customers responsability to ensure safe assembly of furniture items before trusting its structural stability.)

Disconnecting and Reconnecting water lines to Washers and Refrigerators.
(Before use customer MUST ensure no leaking of the unit before using or leaving unattended. Pipes in walls are plastic and weak, if they break we do not cover these. We are not plumbers. We do not cover water damage of any kind.)

MHM reserves the right to refuse service to any customer at any time or move any articles which in their sole judgment cannot be safely moved by two people in which they may determine to be dangerous or potentially harmful to themselves.


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3600 Bell Drive Ste A    Hurst, TX 76053    817-988-6942 / 817-399-1300
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